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Frequently asked questions

Everything about booking, prices, flight delays and cancellations. Can't find your answer? We're one message away.

How do I pay?

You pay the driver directly on the day — cash in USD, EUR or AZN. Nothing is charged when you book online.

What happens if my flight is delayed?

We track your flight, so your driver adjusts the pickup time automatically — at no extra cost. You also get 60 minutes of free waiting after landing.

Is the price per person or per car?

Per car. The price you see covers the whole vehicle, driver, fuel and tolls — no matter how many passengers ride (up to the vehicle's capacity).

How do I find my driver at the airport?

Your driver waits in the arrivals hall holding a sign with your name, and we send the driver's name, car model and plate number on WhatsApp before pickup.

Can I cancel my booking?

Yes — cancellation is free. Just message us on WhatsApp so your driver isn't waiting at the airport.

Do you provide child seats?

Yes — $10 per seat. Select how many you need during booking and they'll be installed before pickup.

Do you drive at night?

Yes — pickups run 24/7, and the price is the same day or night. Night flights to GYD are our specialty.

How do I know my booking is confirmed?

You get an email confirmation with your booking reference right away, and we message you on WhatsApp. Before pickup we send your driver's name, car model and plate number.

Do you offer a Baku city tour?

Yes — a full day program from 10:00 to 19:00 with a private car and driver, at a fixed per-car price you see when booking. Your driver picks you up anywhere in Baku.

Can I hire a car with a driver for several days?

Yes — daily hire anywhere in Azerbaijan. Tell us your plans when booking and we'll send you a fixed quote on WhatsApp.

Can I request a driver who speaks my language?

Yes — you can request an English, Russian or Arabic-speaking driver during booking for a small flat fee shown at booking time. Subject to availability — we confirm on WhatsApp.

Can the driver cook on a multi-day trip?

Yes — on daily hire you can request a driver who cooks: samovar tea and fresh meals in nature, on the road. A flat extra added to your quote.

Still have a question? Get in touch — we reply fast.

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